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Lead scoring assigns numerical values to contacts based on their profile data and behaviour, then uses those scores to prioritise which leads your sales team follows up first. Without scoring, a sales team treats all leads the same — spending equal time on cold contacts as on hot ones who visited the pricing page three times this week.
How Lead Scoring Works in DoubleScale
DoubleScale uses a points-based scoring model. Each contact starts at 0. Actions they take (or data you have about them) add or subtract points. Thresholds define when a lead becomes Sales Qualified.
Setting Up Lead Scoring
Define Your Scoring Criteria
Demographic (Fit) Scoring:
- Has a business email domain: +10 points
- Job title contains Manager or Director: +15 points
- Company has 10+ employees: +10 points
- Located in your target market: +5 points
Behavioural (Interest) Scoring:
- Visited pricing page: +20 points
- Opened an email: +2 points
- Clicked a link in an email: +5 points
- Downloaded a lead magnet: +15 points
- Booked a demo or discovery call: +50 points
- Requested a quote: +40 points
- Has not opened any email in 30 days: -10 points
Configure Scoring in DoubleScale
- Go to DoubleScale, Contacts, Lead Scoring, Configure Scoring Rules
- Add a rule for each scoring event: select the trigger, set the point value, optionally set a daily cap
- Set a score decay rate if desired
Set Score Thresholds
- 0-25: Cold lead — no direct sales contact yet
- 26-50: Warm lead — add to nurture sequence
- 51-75: Hot lead — alert sales team
- 76+: Sales Qualified Lead — immediate personal outreach
Automate Based on Score
Trigger: Contact Score Threshold Reached (76+ points). Actions: Apply tag Sales Qualified Lead, Create Deal in sales pipeline, Notify sales owner, Send personalised email from the owner.
Lead Scoring Best Practices
- Start simple — 5 to 7 scoring rules is better than 30
- Weight buying intent highest: pricing page visit, demo request, and quote request should score much higher than email opens
- Use negative scoring: inactive contacts should lose points
- Review monthly: check whether contacts above your threshold are actually converting
- Separate fit from intent: both profile match and engagement matter
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Mohamed Magdy, Founder & CEO, DoubleScale
Mohamed Magdy is the founder and CEO of DoubleScale, the all-in-one CRM for WordPress. He writes about CRM, email marketing and automation for WordPress businesses.
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