One record for every customer
Every email, message, booking, deal, ticket and invoice lands on the same contact, so every team sees the whole story.
Contacts, pipelines, email, SMS and WhatsApp campaigns, booking, invoices, projects and support tickets in one modular plugin. It runs inside wp-admin, on your own database.
Works with the WordPress plugins you already use
Marketing, sales, support and delivery work from the same customer record. Switch on the modules you need, inside the WordPress you already run.
Every email, message, booking, deal, ticket and invoice lands on the same contact, so every team sees the whole story.
Email, WhatsApp and SMS campaigns, forms that capture leads and automations that follow up.
Pipelines, proposals, invoices and a portal where clients pay and sign.
A shared ticket inbox and booking pages that put every request on the customer.
Projects with budgets and due dates, and tasks with an owner for every follow-up.
Reports across every module, and an AI assistant that drafts for you.
Every module has its own switch in Control Modules. Turn one off and its menus, background jobs, APIs and permissions step aside. Turn it back on any time and nothing is lost.
Real screens from the plugin: the same ones your team will use every day.
Drag deals between stages and see what each stage is worth. Owners, priorities and the weighted forecast stay in view while you work.
Build newsletters and campaigns from blocks, save sections for later, and personalise every message with merge tags.
Recover abandoned carts, welcome new subscribers and route new leads. Each step is a block you can read at a glance.
Every ticket sits on the customer's record, next to their deals, invoices and bookings, so agents answer with full context.
Send proposals, turn the accepted ones into invoices and track what is paid, partly paid or overdue.
Plan delivery on project boards and keep every project linked to its client, its tasks and its invoices.
Give each follow-up a person and a due date. Tasks link to contacts, deals, tickets and projects, so nothing falls between teams.
Publish booking pages for calls and meetings. Every booking creates or updates the contact, ready for your follow-up.
Send newsletters, SMS and Meta-approved WhatsApp campaigns to the same lists. Replies land on the contact's timeline, and automations follow up on any channel.
Campaigns, sequences and A/B tests, delivered through the SMTP provider you trust.
Template campaigns with media, carousels and buttons, two-way chat, and a count of reachable contacts before you send.
Short, timely messages for reminders, offers and alerts, sent to each contact's current number.
DoubleScale includes an MCP server. Connect Claude, Cursor or OpenAI Codex and ask in plain words: the assistant reads and updates your CRM through more than 50 tools, 90+ with Pro, and acts as the team member who owns the key.
yoursite.com/wp-json/doublescale/mcp
Enable it in DoubleScale settings. It is part of the plugin, with no third-party adapter to install.
Issue an API key for a team member. The assistant gets exactly that person's role and permissions.
Paste the endpoint URL and key into your AI client and start asking. Setup steps for each client are on the same screen.
Most CRMs and email tools charge more every time your list or team grows. DoubleScale is one flat price per website, with unlimited contacts and users.
Yearly cost for 25,000 contacts
Entry plans that include email marketing, billed yearly where offered, checked October 2026 on each vendor's pricing page. Messaging and sending costs not included for any tool. Select a tool to see the full comparison.
Start free. Every paid plan includes all Pro modules and unlimited contacts; plans differ by websites, support and a few extras.
Includes:
Everything in Free, plus:
For growing teams and businesses running several sites.
Regular price $499
Billed yearly.
Get PlusEverything in Basic, plus:
For agencies running DoubleScale for many clients.
Regular price $999
Billed yearly.
Get EnterpriseEverything in Plus, plus:
Real reviews from verified users on WordPress.org, not curated quotes or cherry-picked excerpts.
“DoubleScale has replaced several separate tools for CRM, automations, email, SMS, WhatsApp, booking, sales, and support — all self-hosted on my own server. One feature that is especially critical: DoubleScale captures the email and phone number at checkout before the customer submits. This alone helps recover abandoned carts in a very practical way. The team is fast, responsive, and actually listens to user feedback.”
“Superb plugin, the functionality keeps improving. The developers are working hard to make this an extremely capable CRM. I am impressed, and Mohamed's support is invaluable.”
“DoubleScale is an outstanding WordPress plugin that transforms your website into a powerful, native business solution. It covers everything from lead management and customer tracking to sales pipelines and reporting. The mobile app, WhatsApp integration, and campaign management make it a top-tier choice for businesses that want a central place to manage customer relationships. I highly recommend it!”
Everything you need to know about DoubleScale before you start.
DoubleScale is a self-hosted CRM plugin for WordPress. It combines contact management, sales pipelines, email campaigns, SMS, WhatsApp, booking, invoices, and support tickets inside your WordPress dashboard, with data stored on your server.
Yes, DoubleScale is 100% self-hosted. Your data never leaves your server. Unlike SaaS tools such as Mailchimp or ActiveCampaign, contacts, campaigns, and pipeline data stay in your WordPress database, so you keep ownership and control.
DoubleScale stores CRM data in its own database tables, separate from your post content. The admin app is a single-page interface, so the public website is not loading the CRM UI on every visit.
No. DoubleScale does not cap contacts, campaigns, or pipelines by plan. You can store unlimited contacts and send as many emails as your SMTP provider allows, without a per-contact fee.
Yes. DoubleScale syncs WooCommerce customers and orders into CRM contacts so you can segment, email, SMS, or automate from store activity without a separate ecommerce CRM.
Yes. DoubleScale includes WhatsApp marketing through the Meta API, so you can message contacts and trigger automations from WordPress.
DoubleScale is a WordPress CRM with email campaigns, plus SMS, WhatsApp, pipelines, booking, and helpdesk, running on your own server. Mailchimp is hosted email marketing. If you want CRM and email inside WordPress, DoubleScale is the closer fit.
Yes. DoubleScale includes support tickets and a customer portal so customers can open and reply to tickets on your site. Internal notes stay hidden from customers.
Plans start at $99 per year for one website, with unlimited contacts and seats. Plus and Enterprise cover more sites. Lifetime licenses are listed on the pricing page.
Yes. DoubleScale has a live demo on doublescale.io, and the plugin is listed on WordPress.org so you can review features before choosing a paid plan.
Start with the free plugin and add Pro modules when you need them. Unlimited contacts on every plan, and your data stays on your own server.