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DoubleScale vs Bit CRM

Bit CRM runs your sales desk. DoubleScale runs your whole business.

Bit CRM is a focused sales CRM: leads, companies, deals, invoices and tasks. DoubleScale covers the same sales work and adds email, SMS and WhatsApp marketing, booking, a helpdesk, proposals, contracts, projects and a mobile app, in one self-hosted plugin.

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Last reviewed: October 2026. Bit CRM details are based on its WordPress.org listing, the Bit CRM and Bit CRM Pro 1.3.1 plugins and bit-crm.com/pricing. Verify current vendor pricing before purchase.

At a glance

The short version

Both are self-hosted WordPress CRMs with unlimited contacts. The difference is how much of your business each one covers.

Marketing built in

Email campaigns, a drag-and-drop builder, sequences, SMS and WhatsApp. Bit CRM has no campaign tools.

Booking and helpdesk

Booking pages and a support ticket inbox are in the free plugin. Bit CRM has neither.

Quote to cash, end to end

Proposals with e-signature, contracts and credit notes on top of the invoices both products offer.

A real mobile app

iOS and Android apps for your team. Bit CRM is browser only.

Feature by feature

DoubleScale vs Bit CRM, side by side

“Free” means the free plugin on WordPress.org. “Pro” means each product’s paid plan.

DoubleScale and Bit CRM features compared
Feature DoubleScale BBit CRM
Contacts and leads
Unlimited contacts IncludedFree IncludedFree
Lists, tags and dynamic segments Lists, tags & segmentsFree Tags & filtersFree
Separate lead and company records Company field on contactsFree IncludedFree
360° contact timeline IncludedFree IncludedFree
Import from other CRMs 8 CRMs + CSVFree CSV onlyFree
Custom fields IncludedPro IncludedPro
Lead scoring IncludedPro Not included
Website visitor tracking IncludedPro Not included
Marketing
Email campaigns and newsletters IncludedFree Not included
Drag-and-drop email builder IncludedFree Not included
Open, click and unsubscribe tracking IncludedFree Not included
Email sequences (drip) IncludedPro Not included
SMS campaigns and two-way SMS IncludedPro Not included
WhatsApp campaigns and chat IncludedPro Not included
Automated campaigns (new posts, schedules) IncludedPro Not included
Sales and billing
Sales pipelines and deals (kanban) IncludedPro IncludedFree
Proposals with online acceptance and signature IncludedFree Not included
Invoices with PDF IncludedFree IncludedFree
Online invoice payments Stripe, PayPal, Mollie, Razorpay, Square, Authorize.Net, WooCommerce, SureCartPro WooCommerce checkout onlyPro
Get paid without a store plugin IncludedPro Needs WooCommercePro
Recurring invoices IncludedPro IncludedPro
Contracts with e-signature IncludedPro Not included
Credit notes IncludedPro Not included
Products as line items Own catalog, WooCommerce, SureCartPro Own catalog, WooCommerce, SureCart, FluentCartPro
Multiple currencies Per invoice, proposal & dealFree With exchange ratesPro
Automation
Visual workflow builder IncludedFree IncludedPro
Triggers 100+ across all modulesPro Records, tags, deal stagesPro
Conditions and branching Nested conditionsPro BranchingPro
Webhooks IncludedPro IncludedPro
Goals and funnel reports IncludedPro Not included
Booking, support and delivery
Appointment booking pages IncludedFree Not included
Helpdesk and support tickets IncludedFree Not included
Tasks IncludedPro IncludedFree
Calls and meetings on records IncludedFree IncludedFree
Projects with boards and budgets IncludedPro Not included
Client portal IncludedFree IncludedPro
Team calendar IncludedFree IncludedPro
Integrations and platform
Form plugins built in 17 form pluginsFree Bit Form; others via Bit IntegrationsFree
WooCommerce IncludedFree IncludedFree
EDD, SureCart, LMS and membership plugins IncludedPro Not included
Built-in SMTP (20+ providers) IncludedFree Basic SMTPFree
MCP server for AI assistants IncludedFree IncludedPro
AI writing and assistant IncludedPro IncludedPro
iOS and Android mobile app IncludedPlus+ Not included
Official Zapier app (7,000+ apps) IncludedPlus+ Via Bit Integrations / Bit Flows pluginsFree
White labeling (your brand on the whole plugin) IncludedEnterprise Client portal onlyPro
Role-based team access IncludedPro IncludedPro

Last reviewed: October 2026. Bit CRM details are based on its WordPress.org listing, the Bit CRM and Bit CRM Pro 1.3.1 plugins and bit-crm.com/pricing. Verify current vendor pricing before purchase.

One plugin

Everything ships in one plugin, not a family of add-ons

During setup, Bit CRM offers to install Bit Form, Bit SMTP and Bit Integrations alongside it, and connects to other platforms through Bit Integrations and Bit Flows. DoubleScale has forms, SMTP and 100+ automation triggers built in.

  • 17 form plugins connect directly, including Contact Form 7, WPForms, Gravity Forms and Elementor.
  • 20+ SMTP providers with a fallback connection and full email logs.
  • One contact record for every email, booking, deal, ticket and invoice.
Pricing

One plugin vs an entire plugin stack

To match DoubleScale with Bit CRM, you would buy, update and connect five separate paid plugins. DoubleScale ships it all in one.

DoubleScaleAll-in-one
$99per year · Basic plan, 1 site
  • CRM, pipelines, proposals, invoices and contracts
  • Email, SMS and WhatsApp marketing
  • Booking calendar and helpdesk
  • Projects, tasks and the client portal
  • Automations, forms and 20+ SMTP providers
  • Lead scoring and website tracking
  • Mobile appPlus, $199/yr
  • White labelingEnterprise, $399/yr
  • Membership moduleComing soon
One plugin. One price.Unlimited seats · WordPress-native · self-hosted
See DoubleScale plans
BBit CRM5 plugins required

To match DoubleScale's features, you'd need to buy and maintain:

  • Bit CRM ProSales CRM, pipelines, invoices and tasks$79/yr
  • Appointment booking pluginBooking calendar and reminders~$79/yr
  • Multi-channel marketing pluginEmail, SMS and WhatsApp campaigns~$129/yr
  • Helpdesk pluginSupport tickets and customer portal~$79/yr
  • Project management pluginProjects, boards and tasks~$79/yr
  • Total per year~$445
About $346 more a year than DoubleScalePlus five plugins and licences to update, connect and keep in sync, and still no mobile app, lead scoring or website tracking.
Bit CRM Pro Starter (1 site) at its October 2026 price on bit-crm.com. Add-on prices are typical yearly prices for one site; check current pricing before you buy.
Switching

Move from Bit CRM in an afternoon

Both CRMs keep your data in your own WordPress database, so switching is a CSV away. No consultants, no data leaving your server.

  1. 1
    Export from Bit CRM

    Export your contacts and companies to a CSV file (CSV export is part of Bit CRM Pro).

  2. 2
    Import into DoubleScale

    Map each column to a DoubleScale field with a live preview, and add tags and lists as you import.

  3. 3
    Turn on what you need

    Switch on campaigns, booking or the helpdesk from Control Modules whenever you are ready.

Start free
5.0 on WordPress.org

What WordPress users say about DoubleScale

Real reviews from verified users on WordPress.org, not curated quotes or cherry-picked excerpts.

Control center of my business

“DoubleScale has replaced several separate tools for CRM, automations, email, SMS, WhatsApp, booking, sales, and support — all self-hosted on my own server. One feature that is especially critical: DoubleScale captures the email and phone number at checkout before the customer submits. This alone helps recover abandoned carts in a very practical way. The team is fast, responsive, and actually listens to user feedback.”

Replaced with one plugin
  • CRM
  • Automations
  • Email
  • SMS
  • WhatsApp
  • Booking
  • Sales
  • Support

Amazing plugin, responsive support!

“Superb plugin, the functionality keeps improving. The developers are working hard to make this an extremely capable CRM. I am impressed, and Mohamed's support is invaluable.”

Best native Business Solution

“DoubleScale is an outstanding WordPress plugin that transforms your website into a powerful, native business solution. It covers everything from lead management and customer tracking to sales pipelines and reporting. The mobile app, WhatsApp integration, and campaign management make it a top-tier choice for businesses that want a central place to manage customer relationships. I highly recommend it!”

Read all reviews on WordPress.org

FAQ

DoubleScale vs Bit CRM questions

What people ask before choosing between them.

Is DoubleScale a Bit CRM alternative?

Yes. DoubleScale covers the same sales work as Bit CRM (contacts, pipelines, invoices, tasks and a client portal) and adds email, SMS and WhatsApp marketing, booking, a helpdesk, proposals, contracts, projects and a mobile app.

Does Bit CRM send email campaigns?

No. Bit CRM sends one-to-one emails from records through SMTP and syncs a mailbox over IMAP, but it has no campaigns, newsletters, email builder or sequences. DoubleScale includes campaigns and the email builder in the free plugin.

Which one is cheaper?

Bit CRM costs less per site. DoubleScale costs more but includes marketing, booking, a helpdesk, proposals, contracts and projects that Bit CRM does not offer, so you do not need separate plugins or subscriptions for them.

Can Bit CRM take invoice payments without WooCommerce?

No. In Bit CRM Pro 1.3.1, clients pay invoices through WooCommerce checkout, so WooCommerce has to be installed to get paid online. DoubleScale Pro connects directly to Stripe, PayPal, Mollie, Razorpay, Square and Authorize.Net with no store plugin needed, and can also take payment through WooCommerce or SureCart checkout if you run a store.

Where does Bit CRM do better?

Bit CRM has separate company and lead records for B2B pipelines, built-in currency exchange rates, and can also pull line-item products from FluentCart. If you only need a sales CRM, it is a good, lower-cost choice.

Can I move my data from Bit CRM to DoubleScale?

Yes. Export contacts from Bit CRM to CSV (CSV export is part of Bit CRM Pro) and import them into DoubleScale with field mapping, tags and lists.

Get started today

Run your whole business from WordPress

Start with the free plugin and add Pro modules when you need them. Unlimited contacts on every plan, and your data stays on your own server.

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