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FluentCart integration

FluentCart orders that start the follow-up

Connect FluentCart to DoubleScale: see each customer's orders on their contact, start workflows when an order is paid, refunded or changes status, and use the Order Received goal.

See the plans All integrations
  • Purchase history: free
  • Triggers and goal: every paid plan
  • Needs DoubleScale 1.9.4 and Pro 1.5.3 or newer
yoursite.com/wp-admin › DoubleScale
  1. FluentCart order paidCourse bundle · $79
  2. Contact updated in DoubleScaleHannah Vogel · hannah@example.com
  3. Workflow startedSend the welcome sequence

Illustration. Your products and workflows appear here.

How it works

From checkout to follow-up

FluentCart and DoubleScale run on the same WordPress site, so orders reach the CRM without any connector.

  1. 1

    Install both

    Keep FluentCart for your store and add DoubleScale.

  2. 2

    See the orders

    Each contact shows their FluentCart purchases, with totals on the contact page.

  3. 3

    Follow up

    Start workflows from order events, and stop them when the Order Received goal is reached.

Triggers and goal

React to every order

Filter by product, refund type or status change.

Order Paid

A FluentCart order is paid. Limit it to target products if you like.

Order Refunded

An order is refunded: any refund, only full ones or only partial ones.

Order Status Changed

Any change, or only from one status to another.

Order Received goal

Let a contact jump ahead in a workflow once they order.

Conditions

Branch on the order itself

  • Products: continue only when the order holds the products you choose.
  • Order status and total: treat each kind of order its own way.
  • Currency: send the right message for each market.
  • Purchase history: FluentCart orders on the contact page, next to your other stores.
FluentCart merge tags

Put the order details into emails, SMS and WhatsApp messages.

  • Order ID
  • Order number
  • Order status
  • Order total
  • Order items
  • Payment method
Ideas to start with

Workflows FluentCart sellers build first

Welcome new customers

  1. Order Paid
  2. Add the tag "Customer"
  3. Start a welcome email sequence

Save partial refunds

  1. Order Refunded · partial
  2. Create a task for your team
  3. Send an email with an offer

Ship and update

  1. Status changed to Completed
  2. Send an email with the order items
  3. Ask for a review after 7 days
Works with
Automations Build the post-purchase flows. Email sequences Onboard customers step by step. Helpdesk Support tickets on the same contact. WooCommerce Also sell with WooCommerce?
FAQ

FluentCart integration questions

How DoubleScale works with FluentCart.

Which DoubleScale plan do I need for FluentCart?

The purchase history on the contact works on the free plan. The FluentCart triggers, the Order Received goal and the order conditions are included in every paid plan, with DoubleScale 1.9.4 and Pro 1.5.3 or newer.

Can a workflow run for some products only?

Yes. Order Paid and Order Refunded have a Target Products filter, and the Order Products condition works in any step.

Can I tell full and partial refunds apart?

Yes. The Order Refunded trigger has a Refund Type filter: any, full or partial.

Do I need a connector or API key?

No. FluentCart and DoubleScale run on the same WordPress site.

Get started today

Run your whole business from WordPress

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