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Easy Digital Downloads integration

Know every EDD customer, and follow up

Connect Easy Digital Downloads to DoubleScale: see each customer's orders on their contact, and start workflows the moment an order is paid.

See the plans All integrations
  • Purchase history: free
  • Order trigger: every paid plan
  • Runs on your WordPress site
yoursite.com/wp-admin › DoubleScale
  1. New EDD orderPro plugin licence · $99
  2. Contact updated in DoubleScaleDaniel Reyes · daniel@example.com
  3. Workflow startedSend onboarding emails

Illustration. Your products and workflows appear here.

How it works

From order to onboarding

EDD and DoubleScale run on the same WordPress site, so orders reach the CRM without any connector.

  1. 1

    Install both

    Keep EDD for your store and add DoubleScale.

  2. 2

    See the orders

    Each contact shows their EDD purchases, with totals on the contact page.

  3. 3

    Follow up

    Start a workflow with the New Order Success trigger: onboarding, upsells and review requests.

What you get

Orders and customers in one place

Your store data next to every email, ticket and deal.

Purchase history

Every EDD order in the contact's Purchase History tab, next to WooCommerce, SureCart and FluentCart orders.

Purchase totals

What each customer bought and spent, on the contact and company pages.

New Order Success trigger

Start a workflow when an order is paid.

Order merge tags

Order number, total, items, status and more in your emails.

Automations

Turn buyers into repeat customers

  • Onboarding: send the getting-started emails as soon as an order is paid.
  • Upsells: wait a few days, then offer the upgrade or bundle.
  • Segments: tag buyers and add them to lists for future campaigns.
  • Your team: create a task or a deal for big orders.
EDD merge tags

Put the order and customer details into emails, SMS and WhatsApp messages.

  • Order ID
  • Order number
  • Order status
  • Order total
  • Subtotal
  • Tax
  • Currency
  • Items count
  • Customer name
  • Customer email
  • Purchase count
  • Purchase value
Ideas to start with

Workflows EDD sellers build first

Onboard new buyers

  1. New Order Success
  2. Add the tag "Customer"
  3. Start an onboarding email sequence

Ask for a review

  1. New Order Success
  2. Wait 14 days
  3. Send an email asking for a review

Offer the upgrade

  1. New Order Success
  2. Wait 30 days
  3. Send an email offering the upgrade or bundle
Works with
Automations Build the post-purchase flows. Email sequences Onboard customers step by step. Helpdesk Support tickets on the same contact. WooCommerce Also sell with WooCommerce?
FAQ

Easy Digital Downloads integration questions

How DoubleScale works with Easy Digital Downloads.

Which DoubleScale plan do I need for EDD?

The purchase history on the contact works on the free plan. The New Order Success trigger and EDD merge tags are included in every paid plan.

Do I need a connector or API key?

No. EDD and DoubleScale run on the same WordPress site, so DoubleScale reads the orders EDD saves.

Who can see customers' purchases?

Purchase history is shown to CRM managers on the contact page.

Can I use WooCommerce and EDD together?

Yes. A contact's purchase history lists orders from both stores, and each has its own triggers.

Get started today

Run your whole business from WordPress

Start with the free plugin and add Pro modules when you need them. Unlimited contacts on every plan, and your data stays on your own server.

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  • Free forever plan
  • Unlimited contacts
  • 14-day money-back guarantee
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