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DoubleScale + LearnDash: CRM Automation for Online Course Creators

LearnDash handles the LMS layer — course delivery, quizzes, certificates, and group management. DoubleScale handles the CRM layer — contact profiles, email campaigns, automations, and sales pipeline. Together, they give you a complete picture of every student and the tools to automatically move them along the customer journey.

How the Integration Works

DoubleScale detects an active LearnDash installation and automatically registers LearnDash-specific automation triggers. Enable at DoubleScale, Integrations, LearnDash, Enable. No API keys or additional configuration required — the integration reads LearnDash data directly from the WordPress database.

Available LearnDash Triggers in DoubleScale

Trigger When It Fires
Student Enrolled in Course When any user is granted access to a course
Student Completed Course When all lessons and quizzes are marked complete
Student Completed Lesson When a specific lesson is marked complete
Student Passed Quiz When a quiz score meets the passing threshold
Student Failed Quiz When a quiz score is below the passing threshold
Certificate Awarded When a course completion certificate is generated
Group Enrollment When a student is added to a LearnDash Group

5 Automation Templates for LearnDash

1. Course Welcome Sequence

Trigger: Student Enrolled in Course. Day 0: Welcome to {{learndash.course_name}} with how to get started. Day 2: Tip for lesson 1. Day 4: Community invite. Day 7: Check-in.

2. Course Completion plus Upsell

Trigger: Student Completed Course. Email: Congratulations with certificate link. Apply tag Graduate. Wait 3 days. Email: What is next? — introduce advanced course. Wait 5 days. If not purchased advanced: special graduate offer.

3. Quiz Fail Recovery

Trigger: Student Failed Quiz. Email: Do not worry — here are the key concepts to review with links to specific lessons.

4. Abandonment Recovery

Trigger: Scheduled daily. Condition: Enrolled in course AND last lesson completed more than 14 days ago AND completion below 75%. Email: You are {{learndash.progress_percentage}} through {{learndash.course_name}} — do not stop now!

5. Certificate to Social Proof Request

Trigger: Certificate Awarded. Wait 1 day. Email: You earned your certificate! Would you share your success? Include testimonial form link and social share buttons.

Connecting WooCommerce plus LearnDash plus DoubleScale

If you sell LearnDash courses through WooCommerce, DoubleScale integrates with both simultaneously. A purchase triggers the WooCommerce Order Completed event (applies tag, adds to list), and LearnDash enrollment fires the enrollment trigger (starts welcome sequence). Both can be part of a single coordinated automation flow.