DoubleScale

Sales article

Sales Settings

Sales settings control emails, branding, taxes, payment gateways, and customer-facing behavior for all sales documents.


Open settings

Go to DoubleScale > Sales > Settings (requires Manage All Sales or CRM Manager).

General tab emails

Configure subject lines and intro text for proposal, invoice, credit note, contract, and contract-signed emails. Use merge tags from the editor toolbar {{sales:...}} for document fields and {{contact:...}} for contact fields. Legacy {token} placeholders still work.

Documents & receipts

Set your company address shown on proposal/invoice PDFs and payment receipts.

Customer experience

  • Require signature when accepting proposals: customers must sign before acceptance.
  • Expiry reminder: days before opening till sending a reminder email.

Payments tab (Pro)

Connect Stripe for online invoice payments. Enter API keys and webhook secrets; DoubleScale registers the invoice payment gateway automatically when Sales Pro is active.

Taxes tab

See the Taxes doc in this category for creating and applying tax rates.